PSYCHOLOGICAL MODEL OF THE DEVELOPMENT AND FUNCTIONING OF COPING BEHAVIOR OFFICERS TAX SERVICE
Abstract
The article explains the relevance of the study of coping behavior specialist tax service as an individual mode of interaction of its situation according to its own logic, the significance of life and psychological capabilities.
Analyzed the historical section of the study of coping in a meaningful context of psychoanalytic, cognitive-behavioral psychology, theories of personality traits and subjective-activity approach.
Content-analyzed the structural model of coping behavior specialist tax service, the components of which have cognitive (attention, memory, thinking) and personality-environment (empathy, afiliatsiya, senzitivnost to alienation, communicative, self-confidence, emotional stability, locus of control, self-concept) coping resources and coping strategies "problem solving", "search for social support", "avoidance".
Determined that the cognitive and personality-sredovye coping resources have potencies that determine the choice of coping strategies taxman "problem solving", "search for social support", "avoidance".
Keywords: сopіng, empathy, affiliation, sensitiveness to alienation, sociability, emotional stability, locus of control, self-concept
Accepted: 04.06.2014
Reviewed: 17.06.2014
Published: 24.07.2014
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